For Settlement Agencies

Empowering Settlement Agencies to Transform Newcomer Support

Guide your clients through their settlement journey with confidence, clarity, and measurable results — while significantly reducing your team's workload.

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The Challenge Facing Settlement Agencies Today

Your dedicated settlement workers are managing hundreds of newcomers, each with unique timelines, goals, and needs. With manual processes, scattered tracking, and limited time, providing personalized, impactful support to every newcomer is nearly impossible. This leads to overwhelmed staff, stressed clients, and missed opportunities to showcase your agency's true impact.

Plexi: Turning Settlement Workers into Settlement Coaches

Plexi isn't just another tool — it's a game-changer. Plexi empowers your settlement workers to become proactive, strategic settlement coaches who:

Create Actionable Settlement Plans

Tailored, achievable life plans designed to shorten the settlement timeline, maximize benefits, and improve the newcomer experience.

Guide Real-World Progress

Help clients complete critical milestones (housing, banking, employment, healthcare, and citizenship) with clear, easy-to-follow steps.

Effortlessly Track and Manage Clients

A centralized, user-friendly dashboard lets workers quickly view client progress, set reminders, and address emerging needs in real time.

Measure Impact with Confidence

Instantly generate reports that demonstrate tangible outcomes, customer satisfaction, and staff effectiveness to funders and stakeholders.

Does Plexi Replace Current CRM Systems?

No — and it's not meant to. CRMs like NewOrg, CaseWorthy, Penelope, Salesforce, and Apricot are built for internal case management, not for engaging clients. Plexi fills that gap as a customer-facing layer that guides newcomers through personalized goals, tracks progress in real time, and connects seamlessly with your CRM to reduce admin work and double entry — giving clients a better experience and your team clearer visibility.

Dramatically Reduced Stress

Workers can support more clients effectively without burnout, thanks to automated reminders, milestone tracking, and streamlined management tools.

Enhanced Client Outcomes

Clear guidance and timely reminders ensure newcomers consistently achieve essential goals, resulting in faster, smoother integration into their new communities.

Higher Client Satisfaction

Personalized plans empower newcomers, helping them feel supported, confident, and satisfied with their settlement experience.

Effortless & Measurable Reporting

Generate instant, clear, impactful reports to showcase your agency's effectiveness and secure continued funding and support.

How Does It Work?

1. Personalized Client Onboarding

Quickly onboard clients and generate customized settlement journeys based on their unique profile and needs.

2. Real-Time Progress Tracking

Settlement workers have instant visibility into each client's progress, enabling timely, meaningful interactions.

3. Automated Coaching Prompts

Remind clients of upcoming tasks, reducing manual follow-ups and increasing client engagement.

4. Centralized Dashboard

Manage hundreds of clients effortlessly from one intuitive platform.

5. One-Click Reporting

Easily generate compelling, accurate reports to demonstrate your agency's impact to funders and stakeholders.

Ready to Transform Your Settlement Agency?

Book your personalized demo today and see exactly how Plexi can empower your team, improve client outcomes, and clearly showcase your impact. Try Plexi free with our pilot program and discover firsthand how Plexi reduces workloads, boosts client success, and clearly demonstrates your agency's impact.

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